Refund policy

Refund requests are reviewed individually. Submit a request through your account dashboard with the payment reference and reason.

Eligibility

A request should be made within 7 days of purchase and before significant content-minute use. Completed generation usage, provider charges and consumed content minutes may reduce or prevent a refund.

Technical problems

Please contact support first. We may ask for error details and reasonable troubleshooting so we can confirm whether the product could be used as described.

Payment reversals

Approved refunds are returned through the original payment method. Processing time depends on Razorpay and the customer’s bank.

Non-refundable cases

Refunds are not promised for change of mind after substantial use, third-party API charges, unsupported hardware, or violations of the terms.